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davhojt
1 year ago
committed by
Dav Hojt
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## A table |
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Design a Food delivery app (interfaces and user journey for (1) the restaurant owners, (2) the clients, (3) the delivery men (4) the delivery men managers, on mobile and desktop. |
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DeliverNow is a company that helps restaurants deliver take-away food, thanks to a series of runners. |
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They recently had bad comments from customers: |
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"Our customers currently face problems with wrong estimated delivery times, the amount of unnecessary cutlery and condiments. |
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Our runners complain about the allocation of routes among them. |
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The managers can't manage their drivers well since they don't have a clear enough vision of the runners. |
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Finally, the restaurants complain because they have a hard time managing the preparation of the food on-site and take-away. |
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Thus, they ask your team to redesign the full experience: |
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- For customers. |
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- For restaurants. |
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- For runners. |
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- For runners managers. |
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You have to meet your client after 3 weeks to give a first presentation of your work, after completing a tested mid-fidelity prototype for each user 4 journeys. |
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You'll have two phases for this project. We'll explain bellow. |
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The final presentation of your work will take place in 5 weeks, where you'll show a tested high-fidelity prototype of each of the 4 journeys. |
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**Estimated time:** 5 weeks |
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**Team size:** max 3 people |
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**Guidelines:** |
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- You may consider building your UX and UI strategy before jumping in. Remember to question the initial brief with user research. |
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- Beware all the steps of the design process: |
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- Empathy |
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- Define |
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- Problem Statement |
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- Ideation |
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- Prototype |
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- Test |
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- In this context, 4 users = 4 personas = 4 user journeys = 4 prototypes. |
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- You must interview or ask real people during the Empathy / User Research and Test phases. |
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- In your prototypes, if necessary, show your audience the user journey for each persona when there is one order. |
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- In both phases, you must test your prototypes with at least 5 people. |
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**A table Phase 2, the UI!** |
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Show a tested high-fidelity prototype of each of the 4 journeys. |
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**Guidelines:** |
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- Test your prototypes with at least 5 people. |
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- Make your presentations as if you were showing your work to DeliverNow team. Make sure there are at least 5 people in the audience. |
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- Prepare a feedback form to send the audience. The form must include at least the questions listed below. |
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- Timing: 30 minutes for the presentation and 10 minutes for Q&A. |
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- You may use the presentation audits to structure your presentations. |
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Don't forget to: |
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- Upload the documents on Github, in a zip folder named “ProjectTitle_Name_FirstName”, with all project deliverables as follows: “Name_FirstName_DeliverableName_Date_VersionNumber”. For example, the first deliverable can be named as “Doe_John_MidFiPrototype_05242024_V1”. |
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- Add a title within all written documents. |
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### Presentations |
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**Final presentation audit** |
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Make sure: |
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- At least 5 people are attending the presentation |
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- The presentation is about the whole UX/UI process, including: |
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- For the UX phase: |
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- The initial brief. |
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- A project planning, including the UX phases, the tools chosen, the timeline. |
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- User research findings from qualitative and quantitative research (persona, figures, etc.) for the 4 users. |
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- 4 problem statements to adapt the initial brief based on the research findings. |
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- An introduction of each concept that came out of the ideation. |
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- The animated mid-fidelity prototype (a demo-video) with the 4 user journeys. |
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- The main feedback from usability testings (5x4). |
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- For the UI phase: |
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- A project planning, including the UI phases, the tools chosen, the timeline |
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- A moodboard. |
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- A styleguide (colors, branding, typography, some elements of the library). |
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- The animated high-fidelity prototype (a demo-video) with the 4 user journeys. |
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- The main feedback from usability and desirability testing. |
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- The next steps of the project. |
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- The presentation does not exceed 40 minutes. |
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- Feedback forms have been shared at the beginning of the presentation. |
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**Questions to ask in the feedback forms:** |
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- What do you remember of this presentation? |
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- On a scale from 0 to 10, how clear was the speech? |
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- Why? |
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- On a scale from 0 to 10, how engaging was the presentation? |
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- Why? |
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- On a scale from 0 to 10, how coherent was the presentation? |
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- Why? |
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- On a scale from 0 to 10, how impactful were the visuals? |
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- Why? |
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- On a scale from 0 to 10, how clear was the problem? |
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- Why ? |
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- On a scale from 0 to 10, how well does the prototype answers the problem? |
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- Why? |
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- What recommendation would you like to make to improve this presentation? |
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- Why? |
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**Resources:** |
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- [Google Forms](https://docs.google.com/forms/u/0/) |
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- [Airtable](https://www.airtable.com/) |
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- [Typeform](https://www.typeform.com/) |
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**Tips:** |
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- [Effective presentation skills](https://academic.oup.com/femsle/article/364/24/fnx235/4587905) |
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- Pay attention to the global aspect of the deliverables. They must be clear, simple and easy to read. You can get inspiration [canva](https://www.canva.com/) but don't overload your design with too much details! |
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**Quote:** |
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“Your mission in any presentation is to inform, educate, and inspire.” Robert Ballard |
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#### A table |
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###### At least 5 people are attending the presentation |
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###### Have the feedback forms been shared at the beginning of the presentation? |
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#### For the first phase, the UX process, make sure the presentation has: |
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###### The initial brief? |
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###### A project planning, including the UX phases, the tools chosen and the the timeline for the 4 users? |
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###### User research findings from qualitative and quantitative research (persona, figures, etc.)? |
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###### 4 problem statements to adapt the initial brief based on the research findings? |
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###### An introduction of the concept that came out of the ideation? |
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###### The animated mid-fidelity prototype (a demo-video) with the 4 user journeys? |
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###### The main feedback from usability testing? |
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#### For the second phase, the UI process, make sure the presentation has: |
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###### A project planning, including the UI phases, the tools chosen and the timeline? |
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###### A moodboard? |
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###### A styleguide (colors, branding, typography, some elements of the library)? |
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###### The animated high-fidelity prototype (a demo-video) with the 4 user journeys? |
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###### The main feedback from usability and desirability testing? |
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###### The next steps of the project? |
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###### Did the presentation not exceeded 30 minutes? |
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