In the present situation, the websites are not ideal to complete the Jobs-to-be-Done your user has in mind. So let's practice card sorting to rearrange the content of the website!
Organize a card sorting workshop with the content of the website you chose in the exercise "Heuristics".
To do so:
## Heuristics
- Define your research goals.
- Prepare the material.
- Find participants.
- Run a card sorting workshop on 5 people.
- Suggest a new taxonomy (content organization).
**Context:**
Don't forget to:
A music label specialized in music from South America asks you to improve the user experience. This quest is about heuristics and content organization!
- Upload the documents on Github, in a zip folder named “ProjectTitle_Name_FirstName”, with all project deliverables as follows: “Name_FirstName_DeliverableName_Date_VersionNumber”. For example, the first deliverable can be named as “Doe_John_MidFiPrototype_05242024_V1”.
- Add a title within all written documents.
### Instructions
**List of websites:**
Conduct a heuristic analysis on **one** of these websites:
- [Universal Music Latin America](https://www.universalmusica.com/)
- [Delta Records](https://deltarecords.net/)
@ -28,31 +15,39 @@ Don't forget to:
- [Rimas Music](https://rimasmusic.com/)
- You can choose another one, as long as it is a South American music label.
- Upload the document on Github, labeled as follows: “Name_FirstName_DeliverableName_Date_VersionNumber”. For example, it can be labeled as “Doe_John_MidFiPrototype_05242024_V1”.
- Add a title within the document.
### Deliverables
- A card sorting workshop script with the research goals (PDF document).
- Pictures of the ongoing workshop.
- A document to show the new content organization (it can be a picture of the board with sticky notes or the digital version).
- A duplicated and completed checklist on a sheet document (Google Sheets, Airtable, Excel, etc.).
- Pay attention to the global aspect of the deliverables. They must be clear, simple and easy to read. You can get inspiration [canva](https://www.canva.com/) but don’t overload your design with too much details!
- Pay attention to the global aspect of the document. It must be clear, simple and easy to read. You can get inspiration [canva](https://www.canva.com/) but don’t overload your design with too much details!
**Resources:**
- [Basics on how to conduct card sorting](https://uxdesign.cc/basics-on-how-to-conduct-card-sorting-6e4ccc7cc261?sk=cafd49e16c71a72c3fad93e63c1998f1)
- [Card Sorting — what, how & the perks](https://uxdesign.cc/card-sorting-what-how-the-perks-29f6cb020270)
- [10 things to know about card sorting](http://www.measuringu.com/blog/card-sorting.php)
- [Card sorting: a definitive guide](http://boxesandarrows.com/card-sorting-a-definitive-guide/)
## Heuristics
- [3 ways good design makes you happy - TED talk by Don Norman](https://www.ted.com/talks/don_norman_3_ways_good_design_makes_you_happy)
- [Introduction to heuristic evaluation: a beginner’s guide](https://uxdesign.cc/introduction-to-heuristic-evaluation-658705606518)
- [What you really get from a heuristic evaluation](https://uxmag.com/articles/what-you-really-get-from-a-heuristic-evaluation)
- [Heuristic analysis for UX: How to run a usability evaluation](https://uxdesign.cc/heuristic-analysis-for-ux-how-to-run-a-usability-evaluation-12c86d43936f)
- [Heuristic analysis in the design process](https://uxdesign.cc/heuristic-analysis-in-the-design-process-usability-inspection-methods-d200768eb38d)
- [A new usability heuristic evaluation checklist](https://uxplanet.org/a-new-usability-heuristic-evaluation-checklist-259f588da308)
**Context:**
**Quote:**
A music label specialized in music from South America asks you to improve the user experience. This quest is about heuristics and content organization!
'If you think design is expensive, you should look at the cost of bad design’ Ralf Speth | Former CEO Jaguar Land Rover
## Site map
### Instructions
Conduct a heuristic analysis on **one** of these websites:
Stick to the website you have chosen in the previous exercise "heuristics" and design a site map. The site map should include all the pages of the website as well as the connections and hierarchy.
**List of websites:**
- [Universal Music Latin America](https://www.universalmusica.com/)
- [Delta Records](https://deltarecords.net/)
@ -60,32 +55,32 @@ Conduct a heuristic analysis on **one** of these websites:
- [Luaka Bop](https://www.luakabop.com/)
- [Rimas Music](https://rimasmusic.com/)
- You can choose another one, as long as it is a South American music label.
- Upload the document on Github, labeled as follows: “Name_FirstName_DeliverableName_Date_VersionNumber”. For example, it can be labeled as “Doe_John_MidFiPrototype_05242024_V1”.
- Upload the PDF document on Github, labeled as follows: “Name_FirstName_DeliverableName_Date_VersionNumber”. For example, it can be labeled as “Doe_John_MidFiPrototype_05242024_V1”.
- Add a title within the document.
### Deliverables
- A duplicated and completed checklist on a sheet document (Google Sheets, Airtable, Excel, etc.).
- Start by drawing on paper, then pass it on to a digital tool.
- Please label your document! Title and name of the website.
- Pay attention to the global aspect of the document. It must be clear, simple and easy to read. You can get inspiration [canva](https://www.canva.com/) but don’t overload your design with too much details!
**Resources:**
- [3 ways good design makes you happy - TED talk by Don Norman](https://www.ted.com/talks/don_norman_3_ways_good_design_makes_you_happy)
- [Introduction to heuristic evaluation: a beginner’s guide](https://uxdesign.cc/introduction-to-heuristic-evaluation-658705606518)
- [What you really get from a heuristic evaluation](https://uxmag.com/articles/what-you-really-get-from-a-heuristic-evaluation)
- [Heuristic analysis for UX: How to run a usability evaluation](https://uxdesign.cc/heuristic-analysis-for-ux-how-to-run-a-usability-evaluation-12c86d43936f)
- [Heuristic analysis in the design process](https://uxdesign.cc/heuristic-analysis-in-the-design-process-usability-inspection-methods-d200768eb38d)
- [A new usability heuristic evaluation checklist](https://uxplanet.org/a-new-usability-heuristic-evaluation-checklist-259f588da308)
- [How to create a good site map](https://www.smokeylemon.com/blog/how-to-create-a-good-sitemap/)
**Recommended tools:**
- Figma
- Adobe Illustrator
**Quote:**
'If you think design is expensive, you should look at the cost of bad design’ Ralf Speth | Former CEO Jaguar Land Rover
"The organization, search, and navigation systems that help people to complete tasks, find what they need, and understand what they’ve found’ Peter Morville | Information Architecture for the WWW.
## JTBD
### Instructions
@ -125,6 +120,54 @@ And remember: You are not your user!
- "When we identify user stories early in the design process, we let them dictate the design decisions. Rather than let our preconceived ideas of how the product should be or should look do it." UX Booth
- "Documenting the what and why of each element promotes organization and makes the handoff to the development team much smoother." UX Booth
- "When we buy a product, we essentially "hire" something to get a job done. If it does the job well, when we are confronted with the same job, we hire that same product again. And if the product does a crummy job, we "fire" it and look around for something else we might hire to solve the problem." Clayton M Christensen
## Card sorting
### Instructions
In the present situation, the websites are not ideal to complete the Jobs-to-be-Done your user has in mind. So let's practice card sorting to rearrange the content of the website!
Organize a card sorting workshop with the content of the website you chose in the exercise "Heuristics".
To do so:
- Define your research goals.
- Prepare the material.
- Find participants.
- Run a card sorting workshop on 5 people.
- Suggest a new taxonomy (content organization).
Don't forget to:
- Upload the documents on Github, in a zip folder named “ProjectTitle_Name_FirstName”, with all project deliverables as follows: “Name_FirstName_DeliverableName_Date_VersionNumber”. For example, the first deliverable can be named as “Doe_John_MidFiPrototype_05242024_V1”.
- Add a title within all written documents.
**List of websites:**
- [Universal Music Latin America](https://www.universalmusica.com/)
- [Delta Records](https://deltarecords.net/)
- [Zoho Music](https://www.zohomusic.com/)
- [Luaka Bop](https://www.luakabop.com/)
- [Rimas Music](https://rimasmusic.com/)
- You can choose another one, as long as it is a South American music label.
### Deliverables
- A card sorting workshop script with the research goals (PDF document).
- Pictures of the ongoing workshop.
- A document to show the new content organization (it can be a picture of the board with sticky notes or the digital version).
**Tips:**
- Pay attention to the global aspect of the deliverables. They must be clear, simple and easy to read. You can get inspiration [canva](https://www.canva.com/) but don’t overload your design with too much details!
**Resources:**
- [Basics on how to conduct card sorting](https://uxdesign.cc/basics-on-how-to-conduct-card-sorting-6e4ccc7cc261?sk=cafd49e16c71a72c3fad93e63c1998f1)
- [Card Sorting — what, how & the perks](https://uxdesign.cc/card-sorting-what-how-the-perks-29f6cb020270)
- [10 things to know about card sorting](http://www.measuringu.com/blog/card-sorting.php)
- [Card sorting: a definitive guide](http://boxesandarrows.com/card-sorting-a-definitive-guide/)
## Music label wireframes
### Instructions
@ -174,76 +217,7 @@ Vocabulary:
**Recommended tools:**
- Figma.
## Run 5 tests
### Instructions
Run the test on 5 people!
Don't forget to:
- Upload the documents on Github, in a zip folder named “ProjectTitle_Name_FirstName”, with all project deliverables as follows: “Name_FirstName_DeliverableName_Date_VersionNumber”. For example, the first deliverable can be named as “Doe_John_MidFiPrototype_05242024_V1”.
- Add a title within all written documents.
### Deliverables
- Pictures of the ongoing test.
- A PDF document with the conclusions from each test and 3 major ideas to improve the prototype.
**Tips:**
- Pay attention to the global aspect of the deliverables. They must be clear, simple and easy to read. You can get inspiration [canva](https://www.canva.com/) but don’t overload your design with too much details!
**Resources:**
- [Running a usability test](https://www.usability.gov/how-to-and-tools/methods/running-usability-tests.html)
- [How to do a user interview (tutorial from Google Ventures)](https://www.youtube.com/watch?v=Qq3OiHQ-HCU)
- [The art of guerrilla usability testing](http://www.uxbooth.com/articles/the-art-of-guerrilla-usability-testing/)
- [How to write a user testing report that people will actually read](https://uxdesign.cc/how-to-write-a-user-testing-report-that-people-will-actually-read-652d15d2f92e)
**Quote:**
- To get trustworthy results in your test, you can’t ask your customers to use their imagination. You’ve got to show them something realistic. If you do, their reactions will be genuine.
## Site map
### Instructions
Stick to the website you have chosen in the previous exercise "heuristics" and design a site map. The site map should include all the pages of the website as well as the connections and hierarchy.
**List of websites:**
- [Universal Music Latin America](https://www.universalmusica.com/)
- [Delta Records](https://deltarecords.net/)
- [Zoho Music](https://www.zohomusic.com/)
- [Luaka Bop](https://www.luakabop.com/)
- [Rimas Music](https://rimasmusic.com/)
- You can choose another one, as long as it is a South American music label.
- Upload the PDF document on Github, labeled as follows: “Name_FirstName_DeliverableName_Date_VersionNumber”. For example, it can be labeled as “Doe_John_MidFiPrototype_05242024_V1”.
- Add a title within the document.
### Deliverables
- A PDF page of the site map.
**Tips:**
- Start by drawing on paper, then pass it on to a digital tool.
- Please label your document! Title and name of the website.
- Pay attention to the global aspect of the document. It must be clear, simple and easy to read. You can get inspiration [canva](https://www.canva.com/) but don’t overload your design with too much details!
**Resources:**
- [How to create a good site map](https://www.smokeylemon.com/blog/how-to-create-a-good-sitemap/)
**Recommended tools:**
- Figma
- Adobe Illustrator
**Quote:**
"The organization, search, and navigation systems that help people to complete tasks, find what they need, and understand what they’ve found’ Peter Morville | Information Architecture for the WWW.
## Test protocol
### Instructions
@ -282,3 +256,35 @@ Don't forget to:
**Quote:**
- You need to detect: How many errors do users make? How severe are these errors? How easily can they recover from the errors?
## Run 5 tests
### Instructions
Run the test on 5 people!
Don't forget to:
- Upload the documents on Github, in a zip folder named “ProjectTitle_Name_FirstName”, with all project deliverables as follows: “Name_FirstName_DeliverableName_Date_VersionNumber”. For example, the first deliverable can be named as “Doe_John_MidFiPrototype_05242024_V1”.
- Add a title within all written documents.
### Deliverables
- Pictures of the ongoing test.
- A PDF document with the conclusions from each test and 3 major ideas to improve the prototype.
**Tips:**
- Pay attention to the global aspect of the deliverables. They must be clear, simple and easy to read. You can get inspiration [canva](https://www.canva.com/) but don’t overload your design with too much details!
**Resources:**
- [Running a usability test](https://www.usability.gov/how-to-and-tools/methods/running-usability-tests.html)
- [How to do a user interview (tutorial from Google Ventures)](https://www.youtube.com/watch?v=Qq3OiHQ-HCU)
- [The art of guerrilla usability testing](http://www.uxbooth.com/articles/the-art-of-guerrilla-usability-testing/)
- [How to write a user testing report that people will actually read](https://uxdesign.cc/how-to-write-a-user-testing-report-that-people-will-actually-read-652d15d2f92e)
**Quote:**
- To get trustworthy results in your test, you can’t ask your customers to use their imagination. You’ve got to show them something realistic. If you do, their reactions will be genuine.